octopus

Message from your Service Desk
Employee Departure

Hello,

This automatic email is sent to you because you are the supervisor of a person leaving the company.

This relates to:

Employee Information:

Name: [[@Incident.User.CompleteName]]
Title: [[@Incident.User.JobTitle]]
Site: [[@Incident.User.SiteFullName]]
Service: [[@IF [[@Incident.User.DepartmentIDAndParentID]] @THEN [[@Incident.User.DepartmentIDAndParentID]] @ELSE [[n/a]]]]

Departure Date: [[@Incident.User.DepartureDateForTeam' + cast(@TeamID as varchar(max))+ ']]
Request Number: [[@Incident.ID]]

A departure request has been generated within the system to begin the removal of access, which is an important step for the protection of the informational assets.

Our Access Deactivation Policy is:

Windows Account Deactivation on departure date
Application Account Deactivation
Email Account Deactivation on departure date

If special arrangements need to be taken, you must inform us within five (5) days of receiving this email, either by replying, or by the Web Portal, otherwise we will dispose of the data following our usual policy.

We remind you that you can use the Web Portal, at any time to follow up on your requests.

Thank you for your cooperation,

Your Service Desk